Error: Object doesn't support this property or method when exporting Ratings via a Constituent Export

Users may experience the following error message when working in a Constituent Export that contains Ratings fields in the output selected from the "Ratings" or "Prospect" tree in Export

Error: Object doesn't support this property or method

When the Ratings fields are removed the Export is successful and no error message appears
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Create a new Constituent Export
2. On the Output tab select Ratings fields from the "Ratings" or "Prospect" tree
3. Click Export Now
4. Error:  Object doesn't support this property or method
5. Remove the Ratings fields from the Export output
6. Click Export Now again
7. Export is successful and no error message appears

Environment

 Raiser's Edge

Was this article helpful?