Users may experience the following error message when working in a Constituent Export that contains Ratings fields in the output selected from the "Ratings" or "Prospect" tree in Export
Error: Object doesn't support this property or method
When the Ratings fields are removed the Export is successful and no error message appears
In this particular instance, the sequence in which the fields are added makes a difference. This error occurs because phone fields are being exported above ratings fields in the export.
To resolve the error, if both phones and ratings have to be exported, add the ratings fields first and then phone fields. Below is the screenshot for sample for sequence of field types:
Steps to Duplicate
1. Create a new Constituent Export 2. On the Output tab select Ratings fields from the "Ratings" or "Prospect" tree 3. Click Export Now 4. Error: Object doesn't support this property or method 5. Remove the Ratings fields from the Export output 6. Click Export Now again 7. Export is successful and no error message appears