I used a fixed type of ask in my ask ladder and in my preview, it showed the amount I wanted but when I ran an appeal it showed a different amount. I used the roundup for my fixed type of ask and the preview did not round it up.
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development. The round up feature is currently not available for ask ladders with a fixed amount
Steps to Duplicate
1. Go to marketing and communications 2. Go to ask Ladders 3. Click add 4. Name your ask ladder 5. Pick amount field 6. Add starting amount. 7. Type equal to fixed 8. Add the asks amounts (for example $5) 9. Round-up field (for example $10) 10. Go to the preview tab 11. See that does not round up the ask field. 12. Add the ask ladder to an appeal 13. Run the appeal and download the results 14. See that the ask amount rounded up