- Is your database hosted in Blackbaud Hosting Services or do you host your data locally?
- What version of The Raiser's Edge are you using?
- Is this batch a brand new batch or a saved batch?
- Is this batch a Regular batch or a Recurring batch?
- Was this batch manually created or was this batch generated from an integration (i.e. Online Express, NetCommunity, RELO, Sphere, ImportOmatic, etc.)?
- Was this batch created using a batch template?
- How many gifts are in the batch?
- When did this behavior begin to occur?
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