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If a user is on the transaction manager in BBIS and they edit their existing recurring gift they can change the amount. If you open this window but you do not enter any changes and instead save and close the window, the recurring gift in BBCRM has a new next installment date added in error.
1. Review the recurring gift in BBCRM and note the next transaction date
2. Log into BBIS as the constituent and access the transaction manager part
3. Select the drop down next to the existing recurring gift and select edit gift details
4. Make no changes to the amount and select save
5. Note on the recurring gift in BBCRM then next transaction date has changed
6. Next transaction date change can be seen in the revenue history report as added by BBIS