Error: "Required field missing: Constituent Could not insert member into batch revenue constituent table" - When entering or importing revenue into an ERB using a Finder Number

When working in an Enhanced Revenue Batch, the finder numbers do not pull in the constituent information and an error message displays "Required field missing: Constituent Could not insert member into batch revenue constituent table".
We are currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1. Navigate to Batch Entry. Click Add.

2. Select an Enhanced Revenue batch template. Click Save.

3. Within the batch, enter a finder number in the Finder number field. Tab out of the field and notice the constituent information is not pulled in. If validate button is clicked, error message displays.

 

Environment

 Blackbaud CRM
 4.0
 4.0.172.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.