Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites and we cannot assist with implementing resolutions from these websites.
Crystal Reports is not a Blackbaud program, we're not fully equipped to troubleshoot errors occurring within it If you find that you need further assistance with your Crystal Report, please contact a Crystal Report expert to assist you further.
The Blackbaud Community may have other users who will be able to assist you; you may want to reach out to others there to see if they've encountered similar issues or have suggestions about how to find a Crystal Reports Expert. Here's a link to that page: