If the account number is present with the email address, then the Update Account Information by Account Number Import can be used to update the email field on a Persona.

However, only one email can be imported to the Persona.

If there are existing emails (one or more), then the Import options will act as follows:
Merge
  • If the email is blank, then the email will be added.
  • If there are one or more emails present, it will not add.
Trust
  • Nothing will be modified/changed.
Replace
  • If the email is blank, then the email will be added.
  • If there are one or more emails present, all of the emails will be replaced by the one email in the data file.
Ignore
  • The import data row will be skipped.