When I create an event and I specifically name each shift, I notice these names reflect properly on the mobile app on Android devices. However, this is not the case on my iOS device. Why does this occur and is there a fix for the issue?
The reason you are unable to see names of shifts for your AngelPoints event on an iOS mobile device is likely due to the fact that your VolunteerME mobile app is out of date. There had been a previous software Bug that prevented shift names from appearing on iOS, but this is now corrected in version 2.0.3. In order to confirm the version of your mobile app, simply launch the app and log in, then click the three bars icon at top left. You will see the version of the app appear on the resulting screen. If outdated, navigate to the iTunes store and download the most recent version.