Error: You must select at least one constituent type- when searching for constituent to merge

When merging constituents, the first name is blacked out. When I click search I receive the message, "You must select at least one constituent type." If I put in the last name, I get, "Co records found."

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Article Number: 114079

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This message occurs when you do not have a type of record selected. Please use the below steps to select a record, then search for the constituent:

From the Constituent Search screen, click Show advanced search options.
Make sure that Individuals, Organizations or Groups/Households is checked, as you see below
Click Search

Steps to Duplicate

Navigate to Constituents > Duplicates
Click Merge two constituents
Next to Source constituent, click magnifying glass to search for constituent
In Constituent search screen, click Search and receive error

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