I built a form with an email field and checked the Verification Required option so the form would verify the email address of my applicant. When I made the form live, applicants report that they can't enter any details in the Verify Email Address field - only the label appears but there's nowhere to enter any information. Why is this happening and how can I resolve it?
If your fields that ask for Verification appear blank or do not allow for entry of data, it is because they are set to position to Right instead of Below. This issue is being handled as a software Bug and is currently being investigated by our Product Development team. In the meantime, we ask that you change the position on these fields to Below. This should resolve the behavior and allow users to enter details in the Verify fields.