Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
As an Admissions Manager, you can process Applications through onBoard > Process > Applications.
When you select an Applicant, to process the application, the system looks to see if the user already exists in the system. The option, Update Existing User Account will appear if the system finds any user with the same first name, last name, same wireless phone or same email address.