If the Workspace of the Related records appears blank, we advise clicking the 'Reset Layout' button toward the bottom of the screen. This should prompt you to correct the columns to display their defaults. Once you do so, the workspace should appear correctly.

If this step fails, please contact Blackbaud Customer Support at 877-704-3343 between Monday and Friday, 8:30am-8:00pm EST or create a case through Case Central.