I am trying to add a new particpant to an event, but when I search for them in my system i can't find them. They are a user in my system and their volunteer profile matches the event guidelines. I even tried a blank search to pull every user but many users appear to be missing.
By default, when searching for users to add to your roster, the roster search will restrict the users to the country that the event takes place in. If a user has not entered their Country information in their user profile, then they will not be visible in this search. To resolve this, simply change the country restriction from whatever default has been selected to the very top entry (a "blank" country, above Afghanistan). The search should now not restrict on country.