UK: R68 gift aid refund duplicated when adjusted payment is deleted prior to refund run

A duplicate gift aid refund is produced when a payment with gift aid already claimed is adjusted to change the designation to disqualified one and then the payment is deleted prior to the refund run.
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Steps to Duplicate

Steps to duplicate

Replicated on sample data.

- Add a payment that’s qualified for gift aid (GA) to a constituent with a valid gift aid declaration
- Run R68 process to claim GA and update the record with the tax claim number
- Edit the payment so that a disqualified designation is used instead  (refund will be marked ‘Application adjusted’)
- Refund is generated which you’ll see on the payment record’s ‘Gift Aid Refunds’ tab
- Delete the payment before running the R68 process
- Run the R68 again to generate the refunds and two records are processed but neither appear on the R68 Refund report



 Blackbaud CRM
 4.0 (Service Pack 16)

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