Black Screen when Launching FIMS from HostNet after Windows 10 Upgrade

After logging into HostNet and launching FIMS, a black box will appear rather than the FIMS shell.

Article Number: 114297

Products:

FIMS_FIMS

This is caused by the resolution on the monitor and the text size being too large to display FIMS on the desktop. To fix this right-click on the desktop and select Display Settings. Change the resolution to a lower setting and also set the text size for 100% if it is set for higher setting.

Environment

Affected Product FIMS

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