To help secure sensitive data -- in accordance with Payment Card Industry Data Security Standard (PCI DSS) section 8.1.8, “If a session has been idle for more than 15 minutes, require the user to reauthenticate to re-activate the terminal or session”-- your Blackbaud ID automatically signs out after 15 minutes of inactivity. You will be logged out of all areas of Altru, including Daily Sales. You must re-enter your credentials to access the application. The 15 minute time setting cannot be changed.

As an alternative, you can also refresh the browser to avoid it logging you out due to inactivity.

Note: Session timeouts will not impact any business processes or reports you are running at the time.