To update your email address or change your password, log into, and then click the drop-down arrow next to your name at the top of any Blackbaud web page to access your Blackbaud account profile page.

  • If you forget your password, click the Forgot password? link on the sign-in screen to receive a password reset email.

  • If you use Gmail to log in, Forgot password? does not appear, and you must access your Google account to change your password.

    Note: Each application user manages their own password — system administrators cannot reset your password for you.