To waive a follow up (late) fee:
- Click on Families
- View All Families > Choose Applicable Family
- Go to the pull-out menu on the left-hand side of the page (hover over blue tab with white arrow) > Select Manage Late Fees and Bank Fees.
- Click the orange "Remove" button for applicable late fee(s) that you wish to waive.
- Once the window appears, you will have the option to waive the Smart, school, or both portions of the late fee.
- Waiving only the school portion of a late fee will not count towards your allotment of late fee waivers for the year.
- Type the reason for waiving late fee into the cell
- Click Submit.