From the Smart Tuition Home Page:
  1. Click Notes
  2. Scroll down to the School Feedback Required section and click the family name from the list
  3. Scroll to the Notes & Requests section at the bottom of the Main Family Page
  4. Click on an open/in progress note and review/address as necessary (adjust the parent account accordingly)
  5. Click Mark as Done if completed (select Resolution in Progress if further action is required)
  6. Click Close to close the window
  7. Add a Note of resolution and contact the family as needed
Note: If School Feedback Required says No results found, there are no parent requests to process.

From the Notes/Requests Dashboard:
  1. On the Status drop down, select Open or In Progress
  2. Click the family name from the list
  3. Scroll to the Notes & Requests section at the bottom of the Main Family Page
  4. Click on an open/in progress note and review/address as necessary (adjust the parent account accordingly)
  5. Click Mark as Done if completed (select Resolution in Progress if further action is required)
  6. Click Close to close the window
  7. Add a Note of resolution and contact the family as needed

To export the list to Excel, click Export.