If the constituent has a business listed, business relationship type and business reciprocal type need to be filled out. With this error, the Business Lookup ID field may be filled out, but the business, business reciprocal type and business relationship type may be blank.
- In the Business field, click the magnifying glass to do a search.
- In the Lookup Id field, enter the Business Lookup ID listed in the Business Lookup ID field in the batch. Select the proper business that matches the Lookup ID and click Select.
- This should cause the business relationship type and business reciprocal type fields in the batch to no longer be grayed out.
- Select the Business relationship type and Business reciprocal type from the dropdown menu. Example: Employee and Employer.
- Click Validate to clear the error.
- Click Save and close.
- Click on the batch and Click Commit, if you are ready to commit the rest of the records.