If the constituent has a business listed, business relationship type and business reciprocal type need to be filled out.  With this error, the Business Lookup ID field may be filled out, but the business, business reciprocal type and business relationship type may be blank.
Business lookup id and business reciprocal type and business relationship type grayed out

  1. In the Business field, click the magnifying glass to do a search.
  2. In the Lookup Id field, enter the Business Lookup ID listed in the Business Lookup ID field in the batch.  Select the proper business that matches the Lookup ID and click Select.
  3. Searching for business by business lookup ID
  4. This should cause the business relationship type and business reciprocal type fields in the batch to no longer be grayed out.
  5. Select the Business relationship type and Business reciprocal type from the dropdown menu.  Example: Employee and Employer.
  6. Business relationship types
  7. Click Validate to clear the error.
  8. Click Save and close.
  9. Click on the batch and Click Commit, if you are ready to commit the rest of the records.