If you have a user in need of login assistance trying to access the Reviewer Portal, please have them reset their password using 1/2 ways:

1. Full search for contacts in GIFTS
2. Search by email address, and select the filter for Reviewer Portal Access as well
3. Select the reviewer in your search result by checking the box next to the matching record and select action > generate email > email from template
4. Select the template Password Reset > generate correspondence
5. The next window that pops up contains the link the reviewer would need to click on within 24 hours to reset their password. You can either send this email from GIFTS or copy the link and send it to the reviewer from your own email

OR

Have your reviewer click Forgot Password at the login screen