In the meantime, click Cancel until this message goes away. The number of times you have to click Cancel will vary, but continue to click Cancel until it goes away. Then you will be able to edit your letter.
Once you have bypassed the authentication screen clear the merge fields in the acknowledgment letter that have an 'x' next to them and save your letter.
- Click Marketing and Communications > Acknowledgments
- Click the arrow next to your letter > Click edit
- Under the Write your letter's content section click edit
- Delete all merge fields with an 'x' symbol next to them
- Ok > Click Next > Click finish and close