The collection type of School was designed to collect Transcript information from unique schools per school year. For example:
2014-2015. B Middle School. Transcript
2014-2015. C High School. Transcript
2015-2016. Frank High School. Transcript
The system is unable to process more than one file type that is associated with the School collection type in the same school year. In order for the system to process, a ticket needs to be sent to support with the name of the Applicant and the file that needs to be processed which in turn will be sent up for a data fix.