Invalid fundraiser assignments are appearing in Work Center

When reviewing Work Center in Raiser's Edge NXT, some users may notice that their Portfolio tile and List include all fundraiser assignments, including former assignments. Work Center should only include active assignments.

Article Number: 114895

Products:

  • Raiser_s_Edge_NXT
We are currently evaluating this issue. We will update this article as we have further information.
 
1:30 PM EST: UPDATE
Our developers have identified the issue and are currently rolling out a fix. The fix will take a few hours to propagate throughout the RE NXT website, but users should see a resolution within the next few hours. 

Steps to Duplicate

  1. Log into RE NXT
  2. Click Fundraising>Work
  3. Notice the Portfolio tile shows a substantially higher "Assigned" metric
  4. Navigate to the Portfolio tab
  5. Notice assignments that are not valid appear in the list

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