While trying to publish a Requirement to the web, I receive the error message "Error occurred while publishing a Requirement" and an error number appears. I also notice my Online Applications and Reporting dashboard is showing an odd error. What can I do to resolve this issue?
If you receive an error message from Blackbaud Grantmaking (GIFTS Online) while publishing a Requirement, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information.
Please provide the name of your foundation, the error ID number, and the exact steps (including the requirement ID) you followed before the error occurred in order to expedite the case.