Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When I go into an event registration and delete a registry, will the system send out a notification email to that registrant?
Currently there are no system notifications for when an event registry is deleted, so the user who registered for the event will not receive any email notification saying their registration was deleted.
*Note: If you need to provide a user with a refund for the registration, obtain the Transaction ID from the registry before deleting it.