To fix this, you'll want to confirm the fees on the contract are tied to the same school level as the student by navigating to:
  1. onBoard > Settings > Contract Forms
  2. Click Edit next to the appropriate contract school year
  3. Click Fee Schedule
  4. Look at the grade for the fees and make sure they are the grades tied to the same school level as the student


To see the student's school level, navigate to:
  1. Core > People Finder - search the student's name
  2. Click the Access tab
  3. Click the edit pencil icon to the left of Student
  4. Select Edit school enrollment
  5. Confirm the school level