Steps: Once account is displayed on screen
  1. Hover over the blue tab on the left of the screen to display swing menu
  2. Click on Edit Billing Details
  3. Click Add Fee or Discount
  4. Click Select A Fee or A Discount (depending on what was previously selected)
  5. Choose the fee or discount that you want to apply from the drop-down list by clicking on it
  6. Enter the amount to be added to either a specific month(s) or in the total column. (if entered into the total column, click spread total)
  7. Enter a reason for the change
  8. Click Save Changes