Payments made through a checking or savings account may take 5-7 business days to process. Here is the normal process for checking and savings account processing:
  • Payment received at our processing center or via phone, web, mobile devise or through automatic debit
  • Payment is applied to the account with a payment status of Ready
  • Payment is posted to the account on the next business day with a status of In-Process
  • We contact the issuing bank for collecting the payment (may take 3-5 business days for a response)
  • Issuing bank advises if the payment is successful or failed.
  • If successful, payment will be remitted to the school based on the Standard Remittance Schedule
  • If the payment fails for insufficient funds through automatic debit, we will reattempt the payment in 10 days.
  • If the payment fails for any other reason but insufficient funds, we will email the family a failed payment notice.