How do I move a past due balance to current/future months?

There are a few ways to move past due balances forward, we'll go over a method using fees and discounts.

Article Number: 115136

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Please ensure that you're familiar with how to create fees and discounts seen here: How do I create a new discount? and Creating a Fee.

Create a fee and discount each named "Balance Reallocation" or something along those lines.
Apply the discount to the first open and available month to zero out the past due balance
- In order to apply fees/discounts follow these steps: How do i add a new fee or discount in edit billing details
- Use the corresponding fee to transfer that balance to whichever month(s) you'd need to.

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