Transaction from Online Form creates Pledge Gifts

When a donor submits a donation via an online form, users may notice a pledge gift journal entry, even though the form does not support the creation of pledge gifts.
Please contact support and provide the Article ID for reference to your issue.

Steps to Duplicate

  1. Donor submits a gift using an online donation form
  2. Organization receives notification of the online submission
  3. When the user reviews the journal entry created, they notice the gift is marked as a pledge, rather than a one-time gift



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