The Primary school user for your school has the authority to update usernames and passwords for https://school.smarttuition.com for those listed under Manage Users. If the primary contact is not available and you forgot your username and/or password, please contact Smart Tuition at 800-468-8996 (select option 5, then option 2) and we will be able to assist you . Please have your Smart School ID handy when calling. We will ask for authentication before any updates are made.