Donor Central v4 Real Time Sync is not Working

I just set up RealTimeSync for Donor Central v4 but I see that it does not seem to be working, how can I fix this?

 

 

 

At this time Donor Central Real Time Sync is disabled and it will not be re-enabled. This applies only to legacy Donor Central and not to Donor Central NXT. In Donor Central NXT real time sync is working correctly. 

 

Steps to Duplicate

Go to Tools--> System Utilities--> Donor Central --> Donor Central Options and set to yes RealTimeSync grants, gifts and fund-advisors.

Environment

 FIMS

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