Student Record Name is not Updating after Changing the Name on the Profile

I changed the name on the profile, but the student record name is not updating with those changes, how can I fix this?

Changes on the student profile are triggered by changes on the sort name of the profile. Sometimes when you make the initial change on the profile that change is not triggered on the student profile. What you can do to update the student record is to change the profile name which would change the Sort Name on the profile to something different then save it and then change it back to the way it needs to be and save it again in order to trigger that change to appear on the student record.

Environment

 FIMS

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.