Events are being created with TeamRaiser tabs instead of Registrations tab

If you use BBCRM with Luminate Online, you might notice that new events being created in CRM automatically have TeamRaiser tabs (TeamRaiser Registrants, TeamRaiser Teams, etc.) created instead of the out of box Registrations tab.
We are currently evaluating this issue for a fix in a future service pack. 

As a workaround, do not add an appeal as the event is being created. After the event is created, go to the Appeals tab and add an appeal there. You can remove the TeamRaiser tabs created by this bug by removing the appeal from the event and re-adding it.

Steps to Duplicate

1) Create an event in the Events functional area
2) On the Add an event form, be sure to select an appeal in addition to filling out all the required fields
3) When the event is created, notice that the TeamRaiser tabs are used instead of the out of box Registrants tab.


 Blackbaud CRM

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