I have problems with the donor match challenge feature not working. It is not adding some of my matched funds even though they qualify. The pledges are showing on the matched funds tab, but the pledge payments are not.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Go to Fundraising > Donor Challenge Search
Search for and open your donor challenge record
Select the Encumbered Funds tab
Click the drop-down next to the line for the pledge payment, not the pledge itself
Click Approve Match
Select the Matched Funds tab and see the pledge record is there, but the pledge payment is missing