- provide the correct Family ID on their payment for the applicable school year when mailing a check or when calling the parent support center at: 888-868-8828. For example, if they are paying a balance on 2017-2018, their Family ID should have 17 after the school ID (1234517000011).
- select the correct school year online at: parent.smarttuition.com.
- send separate checks for different school years with the correct Family ID. We cannot automatically split a payment between school years.
Keep in mind that we will not bill the family after the last due date. If they received follow up fees and they were not waived, we will email and phone the family for one year after their last due date, advising of the overdue balance.