Error: The selected tickets have already been printed. You can reprint the tickets from the sales order or Batch Print Tickets screen. - when batch printing tickets

When batch printing tickets that haven't been printed before you get the following error: The selected tickets have already been printed. You can reprint the tickets from the sales order or Batch Print Tickets screen. You get an error when batch printing tickets. Cannot batch print tickets
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development.

You can use the following steps to edit the end time of your event so that you can print your tickets: 
  1. Go to Events > Program Search
  2. Search for and select your program
  3. Select the Event List tab
  4. Click on the event that you're printing tickets for
  5. Click Edit Event in the Tasks section on the left side of the page
  6. Set the end time to 11:59 PM or earlier and Save

Steps to Duplicate

Create the program
  1. Go to Events > Add
  2. Create a Scheduled Program 
  3. On the calendar click Add Events
  4. Add an event with an end time of 1am (or any time after 11:59pm)
  5. Go to the Tickets tab
  6. Click Add
  7. Select Default Ticket Template
Sell the tickets
  1.  Go to Sales > Daily Sales
  2. Click Scheduled Programs and add program to cart
  3. Select Will Call as delivery method
  4. Complete transaction
Print the Tickets
  1. Go to Sales > Batch Print Tickets
  2. Select All deffered print methods to print tickets and select events
  3. Click Start Printing

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