"Error running marketing effort export. an error occurred while attempting to validate postal properties: caught an unexpected COM error 800404e1"

When attempting to run a marking effort export the following error message occurs "error running marketing effort export. an error occurred while attempting to validate postal properties: caught an unexpected COM error 800404e1"
We’re currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1. Login to BBCRM.
2. Go to the Marketing and communications functionality.
3. Click the Direct marketing efforts.
4. Select a marketing effort with a postal code.
5. Click the Export effort button.
6.  Note the error message.

Environment

 Blackbaud CRM
 4.0.178

Was this article helpful?