Whenever parents need assistance with their accounts such as (but not limited to), the number they need to call is the Parent Help Center at (888) 868-8828:

Items that support can assist with include, but are not limited to:
  • Making a payment
  • Assistance with their log in credentials such as resetting usernames and passwords 
  • Understanding the billing on their account
  • Requesting for an automatic payment stop or block
  • Requesting for an automatic payment stop or block to be removed
  • Requesting for an invoice to be resent to them 
  • Assistance in updating information: Phone, email, mailing address etc