We would like to provide our donors with the option of covering the processing fees for their donations. Is this possible?
At the moment there are no options in Luminate Online that would allow donors to cover processing fees, however, you can increase the suggested donation level amounts by a percent equal to the processing fee. Alternatively, you can present duplicate giving levels, one that is the standard amount e.g. $10.00 and one that is increased by a percent that adds in the processing fees e.g. $10.28 and indicates the rational in the ask message.