Error You Must First Create an Opening Account Balance when Starting a New Cycle for an Account in FACTS in Reconciliation

When starting a new cycle for an existing investment account in FACTS reconciliation, the error "You Must First Create an Opening Account Balance" even when there are previous posted cycles for this account and it is not new.
Un-post the previous FACTS cycle for the pool by going to File Maintenance\FACTS Unpost, repost the cycle that was unposted, and then try to add a new cycle again and the issue should be resolved.

Environment

 FIMS

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