Schools may have set up custom Admin fees for certain payment plans in Smart Tuition, however those values do not display on the integrated contract from onBoard.
Article
Number:115757
Products:
Smart_Tuition
onBoard
This may occur when the Admin Fee (Actual) has been set up, but the Admin Fee (Display) is set to $0. Because the display amount is $0, the fee will be omitted from the contract. This area is dynamic and will update across contracts if/when it is updated in Smart Tuition.