Interactions page is missing fields when viewed from the browse query results function

When viewing a completed interaction record via browsing the results from an Steps/Interactions ad-hoc query, you might notice that fields are missing.
We are currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1) From a constituent record, go to a completed interaction.
2) Notice that the fields: Subcategory, Contact method, Event, Expected start time, Actual start time, Expected end time, Actual end time, Time zone, and Location are present on the page.
3) Make a Steps/Interactions ad-hoc query containing only that interaction.
4) Go to Preview results > Browse [Query Results] > Interaction page
5) Notice that the fields above are missing.

Environment

 Blackbaud CRM
 4.0
 4.0.172.0

Was this article helpful?