If this was a sales order, the post status does not change what can be edited in the order. If this was a back office payment, use the below steps to edit the posted payment:
  1. Navigate to Revenue > Transaction search, and open your payment record
  2. At top left underneath Tasks, click Edit posted payment
  3. Once edits are completed, this creates an Adjustment tab on the payment record
    • Note: Edited items that affect the ledger include Payment method, Amount, Designation, Inbound channel, Appeal record and Application
  4. Click on Adjustment details tab
  5. Enter the Date of the adjustment 
  6. Enter Adjustment post date, post status and select an Adjustment reason
  7. Save the payment
    • Note: You can see all adjustments by clicking the Adjustment history tab of the payment and clicking view report.