Volunteer jobs sporadically duplicate when group sale reservations are copied

Sporadically when copying reservations for group sales, there will be two job openings created. This occurs even if the original or duplicate group sale reservation has been deleted. Sometimes a job doesn't exist on a reservation and we aren't sure how it was created.
We are currently evaluating this issue and will update this article when we have additional information. 

Steps to Duplicate


Create the Group Sale
  1. Log on to database
  2. Go to Sales > Group Sales
  3. Click Add
  4. Enter your group sale details. 
  5. Click Save

 Create the itinerary with staffing resource
  1. Click the hyperlinked itinerary name
  2. Click Add > Scheduled program
  3. Add Scheduled program
  4. Click Resources tab
  5. Click Add. Add your resource required
Copy Reservation
  1. Go to Reservation 
  2. Click Copy Reservation
  3. Delete first reservation

 There are now two jobs when you go to Volunteers > Job openings instead of one

Was this article helpful?