Error: Outlook cannot download the RSS Content from (XXX) because you do not have the required credentials- when connecting RSS Feed to Outlook

When connecting RSS feed to Outlook, I am receiving the message, "Outlook cannot download the RSS Content from (XXX) because you do not have the required credentials."

When clicking Subscribe to this feed in Internet Explorer, users may be prompted several times for their credentials. This results in the error "Internet Explorer cannot display this feed. Internet Explorer does not have the correct user name and password information to access this feed."
This issue has been resolved in version 5.12. All sites have been updated in February 2019. If you experience this error, please chat with support to provide the exact steps that were taken.

Environment

 Altru Arts & Cultural
 5.12

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