Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
I'm trying to make a modification to our Master Schedule but all the settings and meeting times are locked down. How can I unlock this?
The Master Schedule will lock down as soon as attendance has begun being recorded for that day. To correct this you will need to remove any attendance associated to sections for that date and the Master Schedule will be able to be modified.
To remove the Attendance:
Navigate to onRecord > Procedures > Section Attendance
Set the Attendance Filter to Recorded
Click the "Clear" button for all recorded attendance sections
This will clear out the attendance records; However, the attendance will still be preserved in the section. Once attendance has been cleared and the Master Schedule has been updated you can re-record the attendance taken by following the same steps and clicking "Take Attendance" and then clicking Save & Close.