- If you are logged into Financial Edge/Education Edge, sign out by going to File>Exit and sign out
- Manually log off of Citrix if you are still connected (46870)
- Check the version of Citrix you have installed on your workstation (56283) - we currently recommend version 4.8 if you are on another version, uninstall and reinstall (43628)
- Try rebooting your machine entirely and then log back into hosting
Connect and collaborate with fellow Blackbaud users.