No acquired segment for certain dates in the donor lifecycle

When in the web view for NXT the donor lifecycle does not show an acquired pie segment even though donors were acquired during the time frame selected.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. In NXT web view go to Fundraising > Analyze
  2. On the Overview tab select a date range to filter
  3. The Donor Life Cycle shows no acquired donors for this period despite having new donors in that time period

Was this article helpful?